Sustainability at RBH
Sustainability at Rabbit Holdings
Sustainability Framework
The Company is committed to conducting its business with sustainability as a core consideration by integrating social, community and environmental responsibilities into its corporate strategy. The Company is guided by the principles of good corporate governance and transparency across its value chain to support long-term value creation and maintain the trust of its stakeholders.
Economic and Governance Sustainability
The Company conducts its business in a transparent, ethical and accountable manner, while disclosing material information to stakeholders in a timely and appropriate way. These principles form the basis of the Company's corporate governance approach and support its long-term credibility and organisational resilience.
Social Sustainability
The Company conducts its business with consideration for the benefit of society and all stakeholder groups, both within and beyond the organisation, with the aim of contributing to people's well-being.
Environmental Sustainability
The Company aligns its operations and activities with internationally recognised standards to support continuous improvement and promote practices that are consistent with leading global industry standards.
Corporate Social Responsibility Framework
The Company implements its Corporate Social Responsibility (CSR) Framework as a guiding framework for creating long-term value for society and the business. The Framework is built around three pillars that align with the Sustainable Development Goals (SDGs), focusing on the environment, quality of life and education.
ALIGNMENT WITH CSR PRIORITIES
CSR PRIORITIES ALIGNED WITH THE SDGs
Environmental Protection and Climate Change Impact Mitigation
Sustainable Quality of Life
Quality Education and Knowledge Sharing
Vision
Invent, invest, and develop products in the insurance business, financial services, and enhance real estate properties with quality, creativity and sustainability
CSR Priorities
- Promote environmental protection and climate change mitigation through the reduction of greenhouse gas emissions in line with Thailand's decarbonisation strategies in line with the NDC under the Paris Agreement
- Provide emergency relief and support to those in need
- Foster good health and well-being through sports and recreation
- Provide access to safe, accessible sustainable transport system and infrastructure
- Ensure access to quality education to build future talents
Sustainability Awards and Recognitions
Certificate of Recognition under ESG DNA Program
‘5-star’ rating or ‘Very Good’ rating in Corporate Governance
Sustainability Material Topics
The Company conducts a sustainability materiality assessment on a regular basis in accordance with the GRI Standards to review and reflect the perspectives of all stakeholder groups comprehensively. The assessment results are used to determine the Company's strategic direction in line with the current business context. The key steps of the assessment process are as follows.
Step 1
Identification of Sustainability Material Topics
Step 2
Prioritisation of Sustainability Material Topics
Step 3
Validation and Approval
The Company identified 10 sustainability material topics, categorised under Economic and Governance, Social, and Environmental topics as follows:


Sustainable Supply Chain Management
The Company manages its value chain through transparent, accountable and standardised procurement processes. Sustainability considerations are incorporated into supplier risk assessments to help mitigate adverse impacts and support long-term growth together with its business partners.
Data Security and Information Systems
The Company is committed to maintaining the security of its data and information systems in accordance with applicable laws and regulatory requirements. The Company also seeks to protect privacy, strengthen stakeholder confidence and support business continuity in an increasingly digital environment.
Corporate Governance and Risk Management
The Company conducts its business in accordance with the principles of good corporate governance and systematic risk management to safeguard shareholders' interests, strengthen organisational resilience and support sustainable business growth.
Development of Safe and Efficient Products and Services
The Company is committed to applying innovation and technology to develop quality and insurance, financial and property products and services, while taking potential social impacts into consideration to deliver greater value and enhance customer satisfaction.
Sustainable Finance
The Company integrates sustainability considerations into its financial and investment decision-making processes to promote the efficient use of resources while balancing financial returns with environmental and social responsibilities.

Human Resource Management and Wellbeing
The Company is committed to providing equal treatment for all employees in accordance with occupational health and safety principles, while promoting skills development and employee engagement. These efforts support employee well-being and operational effectiveness.
Human Rights
The Company integrates human rights principles, as well as diversity, equity and inclusion, into its business decision-making processes to help mitigate labour-related risks and foster an open and inclusive organisational culture.
Community Engagement and Social Development
The Company contributes to stronger communities by respecting local ways of life, supporting local economies and maintaining ongoing dialogue with communities. These efforts help foster trust and support sustainable development.

Climate Strategy
The Company integrates its environmental strategy into its business operations to support appropriate risk management, promote environmentally responsible practices and raise employee awareness to help mitigate long-term impacts.
Resource and Environmental Management
The Company places importance on the efficient use of water and energy resources and effective waste management in line with internationally recognised standards. The Company also conducts ongoing monitoring and evaluation to help reduce impacts on ecosystems and surrounding communities.